Cox Geelen is continuously in search of improvement, in order to provide our customers with solutions and products that meet their demands perfectly. Systems that will offer added value in the product range for both customers and installers.
We closely monitor product quality, by executing various quality controls. Inspections take place during the processes as well as at the end of the production lines. The locations where the quality checks are executed are clearly identified in our factory and very recognizable. Each time we test if the product meets the technical specifications as documented. For the Prefab chimneys a final inspection is executed, where besides checking the correct dimensions and composition, we also pay attention to the finishing. All measurements are registered and periodically we analyze these data to improve processes and requirements.
Cox Geelen - quality
When Cox Geelen is designing new systems or creating a specific customer solution, it assigns multi-disciplinary project teams. All projects are undertaken via a fixed structure, thus assuring that all relevant demands are followed up in the design, which is essential for good product quality. The functional demands are translated into drawings, technical specifications and additional demands documentation (when necessary).
For the main product groups Cox Geelen strives to achieve intensive collaboration with its suppliers. Through such intense relationships, a structured joint focus on continuous improvement is developed. This results in a solid supply base, enabling a positive contribution to product quality.
Cox Geelen -quality
Cox Geelen has certified the main part of its products. This means that product quality is protected through regulatory requirements. Periodical audits are carried out by a certified inspection service. This gives an extra assurance that the products meet the required standards and that they are good as well as safe.
The relevant certifications are:
- CE marked (conform EN 1856-1/-2)
- MPA/NRW (conform EN 1856-1/-2)
- KOMO marked
- GASTEC Qa
Besides these certifications Cox Geelen is ISO 9001-2008 certified. This is the quality principle of Cox Geelen, the blueprint of the company in which all processes are recorded.
By regularly carrying out internal audits, all processes are streamlined, more effective and more efficient. Every year we have several improvement projects aimed at improving one defined subject.
Ultimately the above mentioned actions should lead to
- Satisfied customers
- A dedicated and highly skilled workforce and
- Excellent product quality